Wright's Gallery

General Return Policy

Please note: All company policies are subject to change, at any time, at the discretion of Wright’s Indian Art.

  • The returned merchandise must be in its original condition.  
  • Any items that have been sized or modified in any way are not eligible for return.
  • Wright’s Indian Art must be notified, in writing, before any merchandise is shipped back for return. If merchandise is returned without prior written notification, Wright’s Indian Art reserves the right to refuse delivery of the returned merchandise at the customer’s expense.
  • Wright’s must receive written notification of the return prior to shipping. If written notification is received within 7 days of the original purchase date, a full refund will be granted as long as the sender provides complete tracking information for the returned merchandise, and the returned merchandise is received within 14 days of the original purchase date, in its original condition.
  • Custom ordered/fabricated items are not eligible for return under any circumstance.
  • Merchandise purchased using our layaway plan can only be returned for store credit unless the layaway is canceled within 7 days of the original transaction.  Please see Layaway Policy for more information.
  • In cases where a customer has a high rate of returns (generally three or more returns in a row), Wright’s Indian Art reserves the right to implement a “Store Credit Only” policy until a positive purchase history has been reestablished.

We will gladly refund the full purchase price if merchandise is returned to us within 7 days from the original date of purchase, in its original condition.

  • All refunds will be done using the same payment method as was used on the original purchase.
  • All General Return Policy terms apply.

After 7 days, merchandise may only be returned, in its original condition, for store credit, and under the following terms:

  • For returns made 8 to 31 days from original date of purchase, a 10% restocking fee will be assessed against the original purchase price. The remainder will be issued as store credit and notated on your account.
  • For returns made 32 to 180 days from the original date of purchase, a 25% restocking fee will be assessed against the original purchase price. The remainder will be issued as store credit and notated on your account.
  • No returns or exchanges will be accepted after 180 days from the original date of purchase.
  • All General Return Policy terms apply.