Purchasing, Returns, and Shipping Policies

TO PURCHASE
To purchase items on our website you may either:

We do not have an online shopping cart system due to the unique nature of each item we sell. Payment can be made either by Paypal, credit/debit card over the phone, or check sent through the mail. Please contact us using a method described above for the total amount due.

 

LAYAWAY
Our user friendly layaway is available. Terms for layaway: 20% deposit and a payment every month (or more often, if you like!) is required. Once a deposit is given for layaway, the return policy below applies.

We send out monthly statements, sent via email or post office, or none at all if you prefer. You may phone in your payments, we can automatically deduct a specified amount from your credit card on a certain day of the month, or you can mail in checks or money orders – whatever works for you.

When purchasing, please remember that you have up to one year from the time of sale to pay off the layaway, BUT we require a payment each month. After 4 months without a payment, we will return the item(s) to stock. A restocking fee will be deducted from the monies paid in.

 

RETURN POLICY
We will gladly make refunds if the merchandise is returned to us within 7 business days from the date received, in the original condition. Only store credit will be issued for items returned after 7 business days.

If returned later, the following terms apply: if received from 8-31 days, items will have a 10% restocking fee deducted; 32 days – 6 months will require a 25% restocking fee. No returns or exchanges after 6 months. Original condition only. Items sized or modified are final sales and are not subject to return or exchanges.

 

SHIPPING
Shipping, handling, and insurance costs are the responsibility of the purchaser. There are no refunds for shipping costs. USPS is our primary shipping method, although UPS or another shipping company can be used if requested. Only the exact amount of shipping, packaging materials and handling costs are collected, nothing extra. A penny saved adds up to a kachina later!

We charge the amount of the item and then charge the shipping cost, when known. We accept most credit cards, and ship all over the world.

 

BOX CHARGES
8×8, 10×10, 12×12 – $5.50
14×14, 16×16, 18×18 – $7.50
Painting Boxes – $7.50